Meet Our Staff
Surgical Care Team:
Our surgical team is comprised of three surgical assistants with a combined 15 years experience in patient care. Each assistant is highly qualified and trained to administer patient care that is up to Dr. Pausa’s rigid standard. Our office maintains the most up to date training in sterilization procedures and each assistant is CPR and ACLS certified. You may contact our surgical team with any pre- or postoperative questions or concerns.
Joetta D. – Surgical Assistant
Joetta has 9 years experience in oral surgery assisting. She is the Surgical Team Manager and oversees all Implant Coordination and inventory. Joetta received her training at Bryman College. Joetta has the necessary experience and training required to adeptly assist with complex oral surgery procedures. She assists Dr. Pausa with in-office surgical procedures, as well as complex hospital and trauma cases. Joetta has proven herself an integral part of our surgical team, and makes herself readily available to the front office staff as well. Joetta’s attention to detail and assisting precision makes it possible for back office to run without interruption.
Gloria D. – Surgical Assistant
Gloria has 5 years experience in oral surgery assisting. Gloria received her RN license in the UK in 1995. Gloria is especially adept at caring for our younger, special needs, and elderly patients. She provides the added comfort and care needed for each special circumstance. Gloria’s calm demeanor carries over to these patients in an incomparable way. She works with the Surgical Team to promote a high level of nursing care to all patients. Gloria also meets with suppliers and manages our front office and back office inventories.
Stephanie F – Surgical Assistant
Stephanie is the newest member of our office team. She joins us from an administrative role with a local corporation. She recently graduated from the Georgia Academy of Dental Learning, earning her degree in Dental Assisting. She is highly trained in dental assisting, as well as sterilization procedures. Stephanie also makes herself available to assist the front office staff with daily tasks and administrative duties.
Front Office Care Team:
Our Front Office Care Team is currently comprised of two full time and one part time administrators with over 17 years of experience in front office automation and administration. Our Office Administrators work diligently to verify insurance coverage prior to your visit and communicate your financial responsibility to you prior to treatment. Our primary goal is to make your experience with our office the best possible under sometimes difficult and stressful circumstances. We maintain the highest level of patient privacy while working hard to exceed our patient’s expectations. Dr. Pausa selected his front office administation team not only for their professionalism and expertise, but also their empathetic demeanor.
Annie D. – Front Office Administrator/ Financial Coordinator
Annie has 15+ years experience in Office Administration/Office Management. Annie manages overall patient care coordination, implant treatment coordination, insurance billing, and accounts receivable. Annie is extremely knowledgeable and well versed in benefit coverage and insurance claim filing. Her attention to detail and high level of organization makes the office run efficiently. Her reputation with our referring dentists fosters trust in the care of their patients and helps put those patients at ease. Annie is also familiar with many of the procedures performed in our office and can easily address any questions or concerns you may have.
Tami P. – Front Office Administrator
Tami has a total of 10 years in office administration, three of which are specific to the field of oral surgery. Tami handles patient care coordination, insurance verification, explanation of financial responsibility, and treatment plan coordination. Tami puts our Spanish-speaking patients at ease with her ability to communicate in their native language. Tami is an asset with her ability to field patient questions and handle many of the everyday tasks.
Martha M. – Front Office Administrator
Martha has a Bachelor’s Degree in Business Administration with emphasis on management from Marymount University. Having been born and raised in Nicaragua, Martha brings a much-needed bilingual ability to converse fluently in Spanish. She has several years experience in the banking industry, and most recently insurance administration. Martha handles patient care coordination, insurance verification, as well as many of the day-to-day office tasks.
